Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 25,185

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Alda Maria Costa

Fantastic customer service respresentative

Jeremy was absolutely wonderful. He explained the policy in depth. He answered all my questions. Great customer service!!
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5

out of 5

POSTED: | BY: Joseph Noriega

Kevin was a pleasure to talk to answer…

Kevin was a pleasure to talk to and walked me through everything.
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1

out of 5

POSTED: | BY: customer

The cost is ridiculous

The cost is ridiculous
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1

out of 5

POSTED: | BY: Nata

Over 8 calls, 4 months - but still no payment

I rarely leave reviews, but this experience has been beyond disappointing. I’ve been waiting for payment on my claim since February 2026. The first check was issued missing my unit number (even though i had a unit number on file). After calling a month later, a replacement check was sent—with the same mistake. I called again after the required 30‑day waiting period, and now more than another month has passed with still no payment. This has resulted in nearly 8 phone calls and five months of waiting since the claim was submitted, with absolutely no resolution. The lack of care, accuracy, and urgency is unacceptable. Based on this experience, I will not be renewing my policy.
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5

out of 5

POSTED: | BY: Reginald

Good pet insurance

I had Nationwide with my previous employer and I like the services you provide.
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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