Nationwide | Pet Insurance Review

Every time I call my call is answered quickly by a live person who is always extremely helpful and upbeat. Nicely done! My only negative feedback comes from the fact that I've had claims rejected on two separate occasions and when I call to inquire why, the representative says the claim should have been approved to begin with, then approves the claim. Most recent example of this is claim #2020012603681. When I called the representative was very helpful and I want to stress I am very happy with the insurance overall... just a little frustrated to have to submit these claims "twice" to get them paid. Thanks for your help with my best (furry) buddy Magnus!

We woke up one morning to discover our dog with a swollen right eye. After a visit to the emergency vet, we were told she had a large eye ulcer. After 2 weeks of following vet orders, it had not healed. Our vet recommended doing a corneal debridement to help encourage the ulcer to heal better. We followed the recommended treatment and 5 days later, her ulcer was completely healed and was no longer uptaking any eye stain. We went back 3 days later for a final check and her eye once again did not uptake any stain confirming that it had fully healed. All of this treatment cost over $1000 and because we had Pet insurance with Nationwide, almost all of our cost to repair our dogs eye was covered by her pet insurance.

I only have good things to say. Convenient app to submit claims. Fast and consistent reimbursements for both wellness and emergencies. 10/10 highly recommend.

My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!

Thanx for asking about Carly as she’s recovering fine. Thanx for providing no hassle coverage and great, timely service. Our focus was on Carly and it was a pleasure to not have to worry nor hassle about coverage!