5
out of 5
POSTED: | BY: Vani
Quick and easy claims process
Quick and easy claims process.
4.8
out of 5
Number of reviews 21,417
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3
out of 5
POSTED: | BY: Simon Harper
Difficult claim process
There are too many steps to reclaim the money, especially when I have to identify, open and 'accept' the payment
5
out of 5
POSTED: | BY: Donna Steinert
Claim Process
Nationwide is a great Pet Insurance Company to deal with. You make the claim process very smooth and seamless. It is very appreciated, especially when things come up unexpectedly. Thank You for being their when it counts.
1
out of 5
POSTED: | BY: Jessica Carter
Claims Rejected because of glitch on Nationwide's end & more!
My vet has gone to paperless documentation during the COVID-19 crisis. Because of that, I upload my documentation via the "attach PDF" button. I can see the PDF is attached when I submit the claim, however, each of my last 2 claims were rejected for missing documentation. The only option I have then is to mail the appropriate paperwork in, massively slowing down the payback times for these visits. The middle of a pandemic isn't the most convenient time to have to wait around for money.
On top of that, my vet does not provide diagnosis on receipts. Never has, never will. I have had multiple claims kicked back because of this. Instead of calling the vet, I am docked and have to go track down the information and mail it in. This is especially frustrating because I was just docked almost $100 for a missing diagnosis on his yearly check-up. There's no diagnosis at a check-up. Now, not only do I have to go track down this information and mail it in, but I also have to explain to the insurance company that a diagnosis wasn't required on the claim.
I went through the first year of using this company with minimal issues. We're one month in to his second year and I can't wait to get out. This has become nothing but a hassle. (PS - I emailed about the Attach PDF issue yesterday and still haven't heard back. Solid)
5
out of 5
POSTED: | BY: Nola Hillner
It is SUPER easy to file a claim with the app.
I have found the Vitus Vet app super easy to use for making a claim or if you have a general question.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.