Nationwide | Pet Insurance Review

NationWide has been great so far. Only one complaint is my login for the Pet Insurance website doesn't work on their Android app. Doesn't seem all accounts are synced across the company quite yet. Otherwise it's great.

Love it

I am so happy that I selected Nationwide Pet Insurance for my dog. Recently my dog had to have knee surgery which costs $3,000. I submitted the claim to Nationwide for the reimbursement, in no time (4 business days) in was approved and the reimbursement was deposited in my bank account. I could not believe how fast the processed was. Thank you Nationwide Pet Insurance!

Turn around time on receiving my check was very fast.

I insured my puppy on the first day allowed after bringing him home. My first few claims for things like puppy vaccinations were paid without issue. But as soon as I had any kind of recurring vet expenses, Nationwide spent two months digging through repeatedly submitted medical claims and grasped at straws to find something they could claim was a pre-existing condition. Additionally, my claims were delayed for as long as possible prior to the determination being made. In my opinion, it is clear this company will do whatever they can to find a way to decline any chronic claims. I am not impressed and have told my vet, who is sharing that info with other clients.