5
out of 5
POSTED: | BY: Glen
Claims process was a little overwhelming in that I had to provide records unrelated to Rigley's emergency surgery.
Overall, I was very satisfied with outcome. It was stressful in that I paid total vet bill just prior to pandemic shutdown and I was concerned about my employment since I was less than 6 months in a new job. All turned out well especially with your CSRs helping by contacting vet clinics and requesting medical records.