MetLife | Pet Insurance Review

4.0

out of 5

Number of reviews 681

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
3

out of 5

VETERINARIAN: Sharp Animal Clinic

POSTED: | BY: Frank BIONDO

What happened to good old fashion customer service in our country?

MetLife pet insurance is the worst. It takes forever to get paid on a claim. As soon as i get my money back I will be finding another pet insurance co. Their customer service is lacking, and it takes FOREVER for them to answer the phone. On two separate instances they have misplaced our claim and had to start all over. What's the most important thing about a pet insurance company? Reimbursement. They should be ashamed of themselves for taking almost 6 weeks to pay a $650.00 claim. Never again. NEVER AGAIN!!! They sure have the part about withdrawing from your bank account every month down to perfection.
1

out of 5

VETERINARIAN: Grace Roberts, Alpine Veterinary

POSTED: | BY: KE McEvoy

Suing for Veterinary Malpractice

If I had only read all those reviews on the Alpine Veterinary (not the duplicate account of Grace Roberts DVM) on Yelp!
5

out of 5

POSTED: | BY: Linda

Easy to file, quick processing

We enrolled our 2 yr old intact male standard poodle with MetLife a few months ago. We included wellness. We have had a few wellness claims for vaccines, plus flea and tick meds. It was easy to submit paperwork online. Claims were processed quickly. Once the deductible was met, payment was processed quickly.
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5

out of 5

POSTED: | BY: Tracey Farrell

Met Life has been Amazing- Totally recommend them

I have had Met life for both my sibling dogs for 8 years and have had 0 trouble with getting my claims paid. Total transparency. When I have called with questions they have been super friendly and always explained things in a manner I totally understood and was ok with as per my policy that I picked. My premiums did go up and down per my use of them as insurance does remember. But I highly recommend this insurance company and will get them again when we get other dogs in the future.
1

out of 5

POSTED: | BY: LISA PALMER

Claims are SLOW

MetLife will take up to a MONTH to process claims. And you can call in and try to get them to move faster; they will not. The service is not great. My advice is to go elsewhere.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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