Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 834

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Esmeraldo

They took care of my Lucky!

our case worker Emilly was FANTASTIC. she would respond to each email within minutes and was very passionate about what she is doing and was doing her best to take care of Lucky. They really care about your pet. they way they acknowledge your pet in emails or call themselves champion for your case rather than customer service is all ++++. Best insurance for dog I ever had, I had tried many other pet insurances before for my prior pets like VPI and .... but this people know what they are doing and they actually care about you and your pet.
5

out of 5

POSTED: | BY: Melissa

AMAZING piece of mind!

I'm so glad I did this, such a great piece of mind to have for my pet AND payout was easy and quick. LOVE LOVE Lemonade!!!! :)
5

out of 5

POSTED: | BY: Claudia

Covered us during a stressful time!

Our pebbles got hurt while playing in the woods and suffered a large laceration. She needed to be hospitalized for 10 nights and needed multiple medications. Lemonade accepted my claim without question and paid me within a matter of days! So happy I decided to insure my pups.
5

out of 5

POSTED: | BY: Lisa

Extra Sweet Lemonade

You can not find a better place like Lemonade who provides you with awesome prices! Great coverage! Excellent customer service and the best part no hassle in reimbursements just a few questions to ask, picture of your receipt and the money is back in your bank account in a few days. Yes! just that simple. It doesn't get any better then that! What you waiting for?come on board, your pet will be extremely happy you did.
5

out of 5

POSTED: | BY: Bailey

Amazing service and coverage

Lemonade pet insurance has saved us several different times. We have a puppy with health issues and they have been so easy to work with when filing our claims. The first one was immediately accepted, and we had service representatives working with us almost every day for our second claim. When the claim gets accepted, the money is almost immediately in your account! When selecting a plan, we were given to option to cover additional services, and so far, everything except for one item has been covered under our plan, so we are extremely thankful for the Lemonde team.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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