Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 755

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.8
  • 4.7
  • 4.9
  • Count
  • 10
  • 98
  • 755

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Melissa Ricci

Grateful we had Lemonade!

Lemonade made a not so great experience feel better with the easy to navigate claims process
5

out of 5

POSTED: | BY: Jessica Spragley

Great Pet Insurance!

I took a on this pet insurance solely based off of online reviews and a friend's recommendation. Lemonade pet insurance did not let me down. They cover a lot of wellness exams for my pets that most do not. It was hassle free to be reimbursed too.
5

out of 5

POSTED: | BY: Ellen Brubaker

Good insurance

I have never had a problem with Lemonaid insurance.
5

out of 5

POSTED: | BY: Stephanie Rosner

Amazing customer service and worth the money!

Lemonade has the best customer service. Everyone is so kind and responsive. I met my deductible after one visit to the emergency vet for my dog Perri filing the claim and then another claim after was so easy and I got 80% of my money back.
5

out of 5

POSTED: | BY: Gillian Lanni

Amazing Services with Peace of Mind

Lemonade has taken the scary business out of owning a pet. For a minimum monthly fee I hve thenpeace of mind knowing my puppy is insured and most claims are paid almost instantly! We love our pets as much as humans so it’s great knowing I can get my pet the best treatment available without breaking my bank

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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