5
out of 5
POSTED: | BY: Jessica
Best experience, I wish all insurances worked this way!
I love the way the online experience works. Just take a picture of your invoice and submit! For our dogs surgery we had to call customer service to make sure we would be covered. The representative was very thorough and answered all our questions. Surgery happened and within 2 weeks we had our check in the mail and a sweet follow up email asking how our dog was doing! I truly wish all insurance companies worked this well!