Healthy Paws | Pet Insurance Review

I've been working with Healthy Paws since August on a simple skin condition claim. They required 3 years of back records that my vet could not fax. They had to be mailed, so they closed my claim. They have now received the paper records, but I have contacted them 2 times to reopen the claim, but I can't get a response from the Appeals or Help email address. My first claim with them was excellent, but this recent experience has been a huge disappointment.

After having several Huskies over time, I realized it was important to have insurance to cover the more costly and immediate episodes that affect our pets lives and the cost associated with those episodes. Over time, Healthy Paws was always prompt with reimbursement and communication and this summer was the real test when my Husky was over vaccinated. I asked the doctors and specialist to do all they could to save her, all the while hoping Healthy Paws would be there to put the economic side of the equation out of the question. Ultimately, i did lose my beautiful girl Liza, however, Healthy Paws did follow through as promised and assured the peace of mind to know you can do what needs to be done to try and save your loved one! I will continue to use them for my other Husky (Bandit) and have complete confidence with Healthy Paws.

I've used Healthy Paws for my GSD for almost 10 years now and they are fantastic. The company is very easy to work with, seem to genuinely care about the health of my dog, and they process claims very quickly. I have become a loyal customer and plan to use in them in the future for any dogs that join my family. I also like that they are foundation and give back-- working with them is truly a win-win.

I have nothing but good things to say as a first time pet owner and first time pet insurance policy holder. My baby went to ER and a one night stay in icu after what looked like a seizure or stroke (she collapsed out of nowhere while running with my sisters dog. Something they do all the time) it was such a relief to know the cost was not an issue (do still put a pet fund aside: you have to pay the cost upfront before you’re reimbursed) the total bill was for about 1100 and received about 900 back. this included x rays, fluids and bloodwork) I have the 90% reimbursement policy and have had it since my baby was a puppy (about 4 months) and I received Emails updating me with any information that was required. The initial claim took the “longest” as I needed to update medical records from wellness checks from her primary. The second and third were a puppy vaginitis treatment and a nausea and vomiting evaluation after she had 6 episodes that morning and all I had to do was update my invoice with doctors notes (app works like the pdf maker in notes on iPhone to upload your documents) and received my reimbursement in two days. I called multiple times for help with my first claim and received nothing but support and agents that were happy to help me. I cannot recommend Healthy Paws pet insurance enough. Read the reviews and compare: the proof is in the pudding.

I want to give a HUGE POSITIVE review of HealthyPaws. I have owned multiple pets in my lifetime and this is the first time I have purchased Pet Insurance. I honestly did not think I would need it because I’ve never had issues with my other pets. However, our GoldenDoodle is just over a year old and has come done with some disease that is causing persistent coughing. She has seen the vet numerous times and been through countless testing. She even went to an internal medicine specialist. All covered. What is important though is that with the enormous cost of just one vet visit, this insurance almost pays for itself. My dog has had almost over $4K worth of care and I have only paid a few hundred dollars. The app is great for submitting claims and are usually processed within a few days. I would HIGHLY recommend HealthyPaws for anyone that has a pet.