Healthy Paws | Pet Insurance Review

We had Healthy Paws for years - loyal customer, paid on time etc. The card we used to pay our monthly fees got jeopordized and we never updated it (our mistake). Healthy Paws did send us emails but they went to our "other box" so we did not see them until our account was cancelled. We called THREE days after our account was cancelled and they said there was nothing we could do. We could re-enroll but all of our dog's health issues would be considered "pre-existing." Talk about rewarding loyalty. And the fact they had the audacity to tell me I could "re-enroll." They are just another insurance company trying to make a buck. They could careless about the dogs and how their health will be affected by their decision. If the CFO is reading this: My dog's health issues = $10K. We paid = $12K per year on Health insurance premiums $12K on premium for 30 years = $36K. Healthy Paws Loses Over Time = $26K And guess who is going to let everyone know about my experience EVERY SINGLE TIME pet insurance comes up?

Having recently gone through the process claims with Healthy Paws, I found their service to be quick and easy to use. My dog needed moderate surgery and submitting the claim afterward was a simple process. Healthy Paws even followed up with me about how my dog was feeling after the surgery.

I can't believe that I needed to file a claim right after the waiting period was over. It was easy to file and when I called for questions everyone was extremely helpful. The claim was processed quickly and they even followed up to see how my puppy was doing. I would recommend them to all my pet families/friends.

I can't believe that I needed to file a claim right after the waiting period was over. It was easy to file and when I called for questions everyone was extremely helpful. The claim was processed quickly and they even followed up to see how my puppy was doing. I would recommend them to all my pet families/friends.

I called to ask about a quote and what the term of the policy was. I told the guy my dog was currently in the hospital and I didn’t know what was wrong the vet doesn’t know quite yet. I named all her symptoms and he said anything related to her current symptoms would be pre existing, that sounded fishy to me. Then he started repeating her symptoms and alluded to the fact that she had a lot of things going on. It wasn’t what he said but how he said it, they won’t get my business!!