5
out of 5
POSTED: | BY: Melissa
Quality care provided for me and my pet
I am a certified veterinary technician and have worked in emergency animal medicine for the past 11 years. I am no stranger to emergencies. However when my personal pet, an 8 month old puppy " Racket" fell ill with a 105.9 fever and landed in the emergency room, and was admitted to the ICU I saw emergency from a different angle. We initially did not know what was wrong and the differential list included canine distemper, meningitis, and other very scary life threatening illnesses. I had to sign a $5000.00 estimate a week before Christmas for her work up, and hospitalization. Luckily we came to a pneumonia diagnosis quickly and she was started on IV antibiotics, and fluids. Healthy Paws was there for me the whole time. I called panicked after she was admitted about money and was reassured of my policy, I easily submitted my claims via the Healthy paws application, I recieved Emails updating me on the progress of my claim, and despite it being the holiday season, 2 weeks after she was home, and my claim had been submitted, I recieve an Email that my insurance claim check was on the way. Not only that I recieved Emails from real life humans checking to see how Racket was doing after her hospitalization.
Healthy Paws has proven to be a vital part of my pets veterinary care and I will be insuring all future pets with them as well. Not to mention I have reccomend all my friends get it as well.
Thank you Healthy Paws!!