Healthy Paws | Pet Insurance Review

This is my final post here, and please spare me your generic, fake replies. Let people judge: "Clinical signs" can be caused by different things. The fact that a dog had diarrhea before, means it should not be covered for diarrhea ever again, regardless of the underlying cause? Does that sound funny to anybody else?!! It is exactly like saying because your dog broke her leg once before you made the horrible mistake and joined "Healthy Paws", we never cover broken legs again! Good night and happy collecting premiums.

I reviewed all different companies and found Healthy Paws coverage and one annual deductible to be the best suited for my insurance needs.

While it would be nice for Healthy Paws (probably like all pet insurance options) to be a bit more transparent upfront about what isn't covered (vaccinations, regular wellness checkups, and most annoyingly the checkup/consultation portion of what are otherwise emergency care visits), we've overall been quite satisfied. The website is user friendly and the reimbursements are prompt and painless. The only issue we had was in uploading supplemental medical record files when they were requested. HealthyPaws said we could email them but then didn't acknowledge receiving them until we uploaded them a very specific way on our third attempt. This held up our initial reimbursement and was frustrating but we ultimately got past it. Most importantly though, our puppy Louie had a serious health scare at 7 months and Healthy Paws was there for us so we're very grateful and will continue using them.

While it would be nice for Healthy Paws (probably like all pet insurance options) to be a bit more transparent upfront about what isn't covered (vaccinations, regular wellness checkups, and most annoyingly the checkup/consultation portion of what are otherwise emergency care visits), we've overall been quite satisfied. The website is user friendly and the reimbursements are prompt and painless. The only issue we had was in uploading supplemental medical record files when they were requested. HealthyPaws said we could email them but then didn't acknowledge receiving them until we uploaded them a very specific way on our third attempt. This held up our initial reimbursement and was frustrating but we ultimately got past it. Most importantly though, our puppy Louie had a serious health scare at 7 months and Healthy Paws was there for us so we're very grateful and will continue using them.

Our dog had to undergo a major surgery. Healthy Paws was instrumental in allowing us to get the best treatment for our pup. He's well on his way to a full recovery and Healthy Paws was able to help with the medical costs and their flexibility on providers was extremely helpful. Customer service has always been fantastic as well, I can tell they really care about the well being of our dog.