Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,780

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Lindsey Messere

Best experience during a scary time with our pup MoJo

We are so grateful to have a policy with Healthy Paws! Our puppy MoJo had to have emergency surgery for an obstruction after eating part of a decorative pillow. Healthy Paws made the claims process seamless and easy during a stressful situation! MoJo received great care and is back to feeling like a puppy. Thank you Healthy Paws for your customer service and compassion for our babies!
4

out of 5

POSTED: | BY: Bridget Doughty

Easy process

Website makes it easy to process claims and see updates on the ones already submitted.
1

out of 5

POSTED: | BY: Abhi Hansoti

Service is great, but constant premium increases by large amounts is not.

Service is great, but my premium since 2018 has increased 3 times and in total has increased by 50%. They get you with the cheap rate initially and then raise it 15% every year.
1

out of 5

POSTED: | BY: John Locascio

Total scam. Cheap at first

I know many negative reviews you can tell are from irrational people, but trust me this is not. I started with healthy paws 3 years ago. at 8 weeks old I signed my Labrador Retriever up for $48 a month. After the first year the rate went up to $74 a month. Fast forward to this year the new rate is $98 a month for a healthy 3 year old Lab. No changes to coverages were made. No major claims. My 8 year old Bulldog is insured with Trupanion and as expected the rates go up about $2 or $3 a month. Not $25+ a month increases every year like Healthy Paws. My 8 year old English Bulldog's insurance is now cheaper than my Lab's. Disgraceful. The company is a complete bait and switch offering low rates and quickly jacking them up so lazy customers don't leave. Be warned and shop else where so you're not as mad as me 2 years later trying to insure a 3 year old dog with another company.
1

out of 5

POSTED: | BY: Lydia

Discriminatory Company

Discriminatory Company I requested a quote for my 3yo 40lb (spayed, not that they asked, so that's interesting, being that unaltered animals have more health problems, but I guess that's not important to their quotes) dog. As a pitbull, she was quoted $63/mo. As a mixed breed, it was $34/mo. I had read of other reviews that it is "based on your zip code." Although, here in rural Michigan, I had the same quote as my old zip code in Chicago. So, that's obviously not true. Will be going with another company that isn't discriminatory of certain breeds. Lesson learned!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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