5
out of 5
POSTED: | BY: Hanna O.
Reliable, affordable, and truly good customer service
We have been really grateful to have found and relied on Healthy Paws for over five years. Our rescue dog was ~ 8 when we got him, and Healthy Paws made getting the insurance for him easy. As he's aged and run into several severe health issues, some of which have required multiple vets to diagnosis, we have been able to proceed without issue because of the quality of coverage and the quickness for disbursement to us via direct deposit. It is incredibly easy to file a claim and staff have personally reached out to us (not just transactional emails). Their policies are clear about what is covered (no plan covers pre-existing conditions) and all communication is easy to understand.
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