Healthy Paws | Pet Insurance Review

As a medical practitioner, I understand the importance of taking care of your health and having health insurance available to provide assistance if needed. One of my patients recommended Healthy Paws to me over six years ago, and it's been the best decision I've made for my dog, Violet. With her breed, I knew that hip dysplasia commonly occurs, and I wanted to be prepared for any medical expenses that could arise. I signed her up when she was between 2-3 years old, and I am so thankful. I would never have expected the medical year we've had. She required multiple procedures, and thanks to Healthy Paws, we could get the critical care without a second thought. The customer service has been outstanding, and they have been so polite and helpful anytime I've called in. Submitting claims is incredibly easy with a quick turnaround as well, other than a few glitches when my camera wouldn't recognize one of the receipts. Violet recently had another medical episode that has been rather heartbreaking and frightening. A few days after one of her treatments, I received an email from Healthy Paws asking how Violet was doing and wishing her the best. I couldn't ask for a better company to have on the side of my furbaby, and I'm incredibly thankful that a patient recommended them to me!

We've used Healthy Paws for the past two years for our dog, Maple, and we are continuously impressed by their customer service, clarity and transparency, and the speed with which they process claims. Everyone we've interacted with at the company has been honest, thoughtful, helpful and friendly. They have helped us many times and we are so grateful for their support during stressful situations!! Not only are their rates reasonable, but you can tell Healthy Paws really cares about their customers and their pets and we would highly recommend them to anyone looking for a trustworthy and supportive insurance company!

We've used Healthy Paws for the past two years for our dog, Maple, and we are continuously impressed by their customer service, clarity and transparency, and the speed with which they process claims. Everyone we've interacted with at the company has been honest, thoughtful, helpful and friendly. They have helped us many times and we are so grateful for their support during stressful situations!! Not only are their rates reasonable, but you can tell Healthy Paws really cares about their customers and their pets and we would highly recommend them to anyone looking for a trustworthy and supportive insurance company!

Disappointed due to 35% rate increase in first year. Read many other reviews with extremely high rate increases. Would recommend looking elsewhere or saving money monthly for future costs. I am not looking for a canned response letting me know how hard the management team works to keep costs low or that my account cannot be found…just wanted to share others so that they do not make the same mistake that I did of expecting a reasonable premium to remain.

Healthy Paws has insured my two fur babies for many years. Their service and caring customer service is extraordinary. They are a group of amazingly efficient and extremely caring people! They act more like family then a company. They have emailed me to check to see how my fur babies are after medical procedures or a not so great diagnosis. I highly recommend them if you are looking for insurance for your dog or cat!