Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,775

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Barbara Germann

I am very happy with Healthpaws pet…

I am very happy with Healthpaws pet insurance. I have had it for all my dogs for years. Easy to file a claim on line and prompt reimbursement. If you need to contact a person there is someone available that can answer your questions.
5

out of 5

POSTED: | BY: Tom Skomski

This was the first time in 5 years I…

This was the first time in 5 years I needed to make a claim, they were wonderful. Our puppy got sick on a weekend and we had to use an emergency pet hospital, I couldn’t believe the cost. When I turned in my receipts of almost $5000 Healthy Paws gave me no issues and sent a check within days. I can’t say enough good about them and the great service, I would recommend them to anyone,
5

out of 5

POSTED: | BY: Eleanor Lowke

They are the best in the business

Excellent customer service and prompt claims processing
3

out of 5

POSTED: | BY: KC Netzke

Glad I have pet insurance but not sure this is the right one.

I adopted a puppy about 8 months ago. She’s been extra high maintenance (parasites, heart surgery, several instances of diarrhea). I’ve been grateful for the pet insurance because we’ve already spent thousands of dollars on vet care for this dog. Unfortunately, the process to get reimbursement from healthy paws is frustrating. One minor irritation: you can only take pictures of the invoice to submit a claim on the app. You cannot attached documents or pictures. You have to use the camera to take a picture of a paper invoice. None of my vets use paper invoices; they are all electronic so it would be much more convenient if the app had the capability to upload photos or docs. My main problem with the process, though, is that they make little to no efforts to let you know that your claim is not being processed because they’re missing something. The result of this is that I’ve waited for 10 business days before reaching out to customer service, sometimes several times by email and phone, only to find out that my claim wasn’t being processed. Thus it takes several weeks to get reimbursed. Also, they do not offer pre-authorization so if you are going in for an expensive procedure (heart surgery) and want to be absolutely sure of your terms of coverage, good luck.
5

out of 5

POSTED: | BY: Anna Smiraglia

Great service for my lets

Our 2 cats and 1 dog are insured with Healthy Paws. The dog recently had an injury to her tail and Healthy Paws has helped us going through surgery and recovery with ease.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

Get a quote today

Leave a review