1
out of 5
POSTED: | BY: Pricilla H
Scam
This company is the worst, I have been paying for my pet insurance premiums for more than 7 years and I have only submitted 1 claim, they only refunded 30 dollars and when I submitted another claim they completely denied it, saying there were pre conditions, which is falls, because my dog getting a stomach infection because she might eaten something has nothing to do with, an allergy precondition. After a ton of emails between me and a ton of people, because they don't have a customer service, it's an answering service which takes messages and pass it to whoever. After waiting for an eternity somebody got back to me just to tell me that my claim would not be reimbursed which is supposed to be 90 percent of total invoice. They are a fraud and I plan to take them to court to prove they are a fraud. Will keep you posted how that end up. No way in hell I would recommend this fraud to someone else.