Healthy Paws | Pet Insurance Review

I've been using Healthy Paws for years with all my dogs and my experience has been great. Their claim submission portal is easy to use and doesn't require you itemize only the items you need reimbursement. They do it and you just have to review. I never had issues with coverage and I already had to use the insurance for expensive treatments like cancer.

I have a delightful 11 year old Beagle. I purchased health insurance for her from Healthy Paws. It is somewhat expensive and premiums go up as she ages. Recently, her Vet discovered a mass on her spleen and recommended a splenectomy. That was done and thankfully the biopsy was negative. I have submitted at least a half dozen claims with Healthy Paws in conjunction with the splenectomy (lab work, ultrasound, surgery, post op labs, and medications). Each claim was handled promptly by Healthy Paws. Making a claim was as easy as uploading a photo of the Vet's itemized bill on the Healthy Paws website. All claims were processed in less than a week. Two of the claims were processed the day I submitted the claims. Healthy Paws even reached out to me by email to see how my pet was recovering after surgery. All claims were processed quickly and in accordance with my insurance policy with Healthy Paws. I insured my pet with Healthy Paws so that I would never have to make a medical decision on my beloved dog based on economics.

We joined Healthy Paws in October 2019 and signed up our two Scotties. We now have 3 on the policy. Our 7 year old, Ruckus, was diagnosed with TCC in September, 2021 and given his young age we decided to fight. We were referred to a wonderful oncology team here in Richmond, VA (here's a shameless plug for THE ONCOLOGY SERVICE!). I'm pleased to report that 13 months later, our Ruckus is still in the game and continuing to fight. Our association with Healthy Paws Pet Insurance has been every bit as good as that of our oncology team. They have supported our efforts flawlessly. Our claims have been processed quickly, and needed funds have always been received on time and in the correct amounts. All they've asked of us is to submit proper, complete invoices and medical records as required. Their website interface has made that simple and efficient. Lastly, and maybe most importantly, their people truly seem to care about our fur babies. Follow-up messaging asking us how it's going with our treatments and 'give Ruckus a hug' sentiments provide a personal touch that we didn't expect from an "insurance company". We don't know what the future holds for our boy, but between our oncology team and Healthy Paws Pet Insurance, we've been able to give him 13 months of quality life he surely would not have had otherwise. Thank you, Healthy Paws!

Had Healthy Paws since December 2013. Price for 2 dogs was $114.00 a month in 2020. Great service then. Next month price will be $350.00 a month. How can anyone afford this? Now my dogs are older. Doubt I can find anything else.

We have been a Healthy Paws member for six years and luckily have had only one major health issue with our adopted dog. He recently underwent surgery on his knee for a luxated patella. The claim process couldn’t have been easier. I was nicely surprised that the check arrived within a week of submitting the claim and all of the surgery expenses were covered including post rehab treatments, no questions asked. They even followed up after the surgery to check up on his progress. If only my health insurance company was so customer focused! Sent from my iPad