Healthy Paws | Pet Insurance Review

I've been a Healthy Paws customer since December 2016 and they've been great to work with and I highly recommend. I currently have two cats (12 and 7) and have submitted several claims (the younger was diagnosed with CKD in 2018 and the older has had occasional health issues with his heart and lungs). Every claim I've submitted (most recently for an illness for Arnold that involved chest xrays, an echocardiogram, and an ultrasound - very scary day!) has been processed efficiently, reasonably, and fairly. Their customer service has been great to work with, and I received a direct deposit on my claim within one week. Normally it processes even as fast as 24 hours - they're great. Highly recommend!

You have insurance and you hope you never have to use it. After two years of coverage, my Teddy got sick and had to stay overnight in the ICU. The claims process was easy and efficient. I received my reimbursements within a few days.

UPDATE: As requested, even though Healthy Paws previously paid claims for my Dog Baxter, they now wanted proof I did a vet appointment for him after I adopted him in 2016. I have sent them those records. Standing by for processing of my claims. Tag, you're it! ___ I have three pets covered by Healthy Paws (two under one account and a third under another account). I, too, am now experiencing the constant requests for vet records from SIX YEARS AGO when we adopted our boy. This is well beyond the 30 day waiting period of when we signed up for the health plan for Baxter. Regarding the medical records they have requested, I have uploaded those records and they still are sending emails that they haven't received them and I need to send them. This is for three claims (two related to an abscessed tooth, one related to palliative care for his protein losing enteropathy. Claim numbers 310878-3-18, 310878-3-19, and 310878-3-20). Sadly, it appears that this company has gone the route of just trying to wear out the client and will not cover the costs they are supposed to cover. Check out some of the newer companies, perhaps instead. This one appears to be hitting the rocks.

I've been really pleased with Health Paws. My dog needed TPLO surgery (dog version of a torn ACL) and it was VERY EXPENSIVE. We would have taken a real hit financially had we not been established with Healthy Paws. I think as long as you are familiar with the policies and making sure to read them prior to signing up, Healthy Paws delivers what they say they will. They have a very easy claims process also.

I've been really pleased with Health Paws. My dog needed TPLO surgery (dog version of a torn ACL) and it was VERY EXPENSIVE. We would have taken a real hit financially had we not been established with Healthy Paws. I think as long as you are familiar with the policies and making sure to read them prior to signing up, Healthy Paws delivers what they say they will. They have a very easy claims process also.