Healthy Paws | Pet Insurance Review

Our little dog required surgery to remove a large kidney stone that had dropped into her uretha. The surgen needed to insert a stant to keep the uretha from collaspsing. He also removed the remaining stones in the kidney and bladder. Stones are very common in small dogs. Healthy Paws covered 90% of the cost which was a lot. They sent many emails inquring how Lia was doing. They answered all my questions and kept us informed on the progress of our claim.

We are so lucky we have this insurance from small claim to a major surgery we receive a check in a very short time. they cover everything that was promised to be covered. and they also cared about my dog and checked on him after the surgery. It is a simple and very easy to file a claim and the customer service is the best!

After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices. Something important things to be mindful of that may result in disappointment--but I think these are the case with any pet insurance: 1. As far as I know--they do NOT COVER PRE-EXISTING CONDITIONS or VISITATION FEES. The first is a bummer, the latter can rack up without realizing it. 2. Once you make a claim, you can't change your plan, so you're either locked in, or go somewhere else that won't cover any new pre-existing conditions that occurred while covered here. Outside of these, Healthy Paws really has great customer service on the phone every time I've called, and they've paid out quite quickly and efficiently on every claim.

After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices. Something important things to be mindful of that may result in disappointment--but I think these are the case with any pet insurance: 1. As far as I know--they do NOT COVER PRE-EXISTING CONDITIONS or VISITATION FEES. The first is a bummer, the latter can rack up without realizing it. 2. Once you make a claim, you can't change your plan, so you're either locked in, or go somewhere else that won't cover any new pre-existing conditions that occurred while covered here. Outside of these, Healthy Paws really has great customer service on the phone every time I've called, and they've paid out quite quickly and efficiently on every claim.

I have been a customer for 5 years with my 3 dogs. Healthy Paws has been a life saver for us. I love the ease of submitting on line claims and how quickly they process claims and reimbursement where warranted.