Healthy Paws | Pet Insurance Review

I didn't expect to feel this supported by an insurance company, but my experience with my pet insurance has honestly been a breath of fresh air. From the moment I signed up all 3 of our dogs, we felt like we weren’t just another policy number-they treated us like someone whose home and peace of mind actually mattered. Every question I had was met with patience and clarity. Every interaction felt reassuring. And in a world where dealing with insurance can feel cold or complicated, they made everything surprisingly easy and genuinely comforting. Any issues with a claim they simply ask for more information which we provide and it’s taken care of quickly. Most claims are processed and paid within days. I could not recommend them enough, I love my experience with them.

If I could Healthy Paws Pet Insurance zero stars I would. Their claims adjuster rushed to review and approve/deny and mistakenly deny claims in record-time, only to delay 15 business days to correct their mistake. Insurance is EXPENSIVE... they want $300/month for a healthy dog with zero surgeries. RIDICULOUS. AVOID AT ALL COSTS!!!!!

Great pet insurance company! The claim submission process is smooth and most reimbursements arrive within just a few days.

After eight years with Healthy Paws, my premium is increasing from $155.33 to $339 per month — a 118% jump. What began as about $35 per pet has now risen to $131 for one dog and $208 for the other starting in August. I understand that premiums can increase due to age, inflation, and rising veterinary costs. But an increase of this magnitude feels extreme and was never clearly communicated when I enrolled. Reasonable adjustments are expected — doubling the premium is another matter. Because of this increase, I ultimately had to cancel the insurance. What makes this particularly frustrating is that for one of my dogs I paid premiums consistently for years and barely used the policy. The explanations provided so far (age, region, veterinary trends) are very general and lack transparency. Without concrete data or clear rate filings, it’s difficult to understand how such a dramatic increase is determined. I chose pet insurance so my dogs would be protected as they age, not so I’d be priced out of coverage when they might need it most. At the very least, long-term customers deserve clearer transparency around how premiums are calculated and why increases of this scale occur.

We've had Healthy Paws for a few years now, and the experience has been excellent. Claims are processed quickly and the coverage for accidents and illnesses has been very reliable.