Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,020

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Wendy Z

Healthy Paws Pet Insurance is a must!

Healthy Paws Pet Insurance has been a total game-changer for us. When my cat Ollie faced multiple medical crises: he was hospitalized four times after becoming allergic to his initial treatment for a bout of nausea/vomiting - and no one could figure out what was wrong at first, which was terrifying and so were the vet bills we were racking up. Thankfully we got a second opinion, and this doctor realized the allergy and was able to treat it. Healthy Paws came through for us during this already difficult time.. They reimbursed 80% of the costs, and honestly, it made a stressful time a lot easier to bear with their quick turnaround on reimbursements and ease it was to upload receipts and medical records. I can’t recommend them enough. Ollie and I are so grateful!
5

out of 5

POSTED: | BY: Dr Deb

Outstanding Customer Service

Over the years Healthy Paws has provided prompt and outstanding customer service! They consistently come through for me and my fur baby!
5

out of 5

POSTED: | BY: Jamie

It is very easy to submit a claim

We have had this pet insurance for 10 years now and have used it over that time. Our dog has needed 2 surgeries over that time. I request his medical records and invoice, submit them online and they are reviewed and paid in a few days. I really appreciate how quick they are processed.
5

out of 5

POSTED: | BY: Sally Pappa

Healthy Paws has always responded…

Healthy Paws has always responded promptly and is always fair. My boy just had surgery & I was reimbursed in a few days. I have had them for 10 years and so relieved that we have coverage.
5

out of 5

POSTED: | BY: Angelina Mavropoulos

Customer Service Satisfaction

I’ve had a very positive experience with Healthy Paws Pet Insurance, especially during a recent and stressful medical situation with our dog, Kanela. Kanela developed an illness that required multiple emergency veterinary visits to diagnose and treat both secondary reactions to medications and the underlying cause. Each step involved extensive evaluations, treatments, and documentation. After submitting invoices and medical records, Healthy Paws responded promptly every time. Their claim processing was efficient, and the explanations of benefits were clear, concise, and easy to understand. What stood out most was their attentiveness. Beyond processing the claims, they even sent a follow-up email to check on how Kanela was doing, which felt genuinely supportive during a difficult time. While we hadn’t used the insurance much over the past six year because Kanela had been relatively healthy, two separate episodes required emergency care, and Healthy Paws was fair, consistent, and responsive throughout. Although our premiums have increased annually and I haven’t directly compared them with other pet insurance carriers, they offered solid options when our dogs were younger, which is why I chose them. Based on our experience, I would confidently recommend Healthy Paws to anyone looking for reliable pet insurance with efficient claims handling and thoughtful customer service.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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