Healthy Paws | Pet Insurance Review

Although I am still waiting on an appeal everyone has been helpful. The payments were made quickly.

Awful! Used companion, lemonade, pumpkin, anything but this company. They don’t speak English, they can’t interpret medical records versus claims, they’re very slow to reimburse and they keep canceling things or closing accounts. I have seven dogs on their account and I’m going to cancel my services with all of them and switched to a different company. Save yourself, and don’t use these people.

Easy to upload documents along with fast claim processing and payout.

claim process is simple and easy

Our dog broke her right upper canine on a frozen jolly ball in our courtyard. Unknowingly we went to dog training and the dog trainer noticed her work ethic was poor and started looking at her from a distance. He noticed the missing canine. I left training immediately and went to a dog urgent care. The canine was cracked off to the gum yet there were still 1 inch of canine remaining in the jaw. An insizor was also broken. My girl needed surgery right away. We’ve had healthy paws for her entire life and she is six years old. Healthy Paws is a wonderful insurance plan to belong to. The only thing that doesn’t make sense to me is that rechecks are considered exams and are not paid for. To me if a pet has surgery, it is absolutely critical that the surgeon follow up and evaluate their work and make sure that their work is complete. In our case, one vet thought that there was a hole where maybe a stitch broke. We needed the surgeon to evaluate the mouth and the 11 disintegrating stitches. There was no hole when viewed under surgical lighting. No further procedures were necessary.Healthy paws should be paying for rechecks in certain cases and not just telling us that it’s considered an exam and therefore they will not pay. I don’t agree with this policy. I wish healthy paws would change it. Especially where surgery is involved. Thank you for listening, Healthy Paws.