Healthy Paws | Pet Insurance Review

I have never had a problem with Healthy Paws. The app is easy to use. Claims are reviewed and processed quickly. Customer service is helpful. It couldn't be easier. My fur baby passed recently. The emergency vet bill was over $20k. I was nervous that Healthy Paws would find some reason not to honor the claim like most human insurance companies. I was wrong. They honored the claim and reimbursed me 80% no questions asked. I absolutely recommend this company for solid coverage and ease of use.

The insurance process has been, extremely great with Bella being sick.

Outstanding service! We’re so thankful for Healthy Paws! It’s such a relief knowing our four-legged baby is truly cared for. We went through multiple emergency visits and many days of hospital stays in a short time, and they covered everything without any hassle. Their support during such a stressful time meant so much to us. The app is also easy to use... submitting invoices and getting reimbursed was effortless. The team is so kind, responsive, and truly cares. We’re beyond grateful and highly recommend Healthy Paws!

Claim process was quick and easy

In general, I have been very pleased with the Healthy Paws Insurance program. It is easy to file a claim and the claims are processed quickly. However, I recently had a claim denied and I am very disappointed that their plan refused to cover an expense. The iris in our dog's eye changed color. Her regular veterinarians were unable to diagnose the problem saying they had never seen anything like it. We were referred to a veterinary opthalmologist. It turns out that she had a tumor growing in her eye that had to be removed to relieve pressure and to determine if it was malignant. Healthy Paws refused to cover the initial appointment with the ophthalmologist as it was categorized as a "consultation". It doesn't seem appropriate for this to be denied, as the consultation was absolutely necessary for a diagnosis and for the dog's well-being.