Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,174

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
1

out of 5

POSTED: | BY: h m

Unethical Company Raising Premiums

Price hikes each year to the point where it's not worth it. I havent used the insurance/filed a claim in 3 years and they continue to raise my premium each year. Go with any other pet insurance. They are unethical and predatory.
5

out of 5

POSTED: | BY: Matthew Rice

The turnaround was quick.

The turnaround was quick.
5

out of 5

POSTED: | BY: Rebecca De La Garza

Friendly and fast

Fast claim processing and always helpful customer service. They made a very stressful experience with a dog in surgery much easier. These folks care about you and your pet.
5

out of 5

POSTED: | BY: Stacy Drechsel

Filing claims are easy and the turn…

Filing claims are easy and the turn around time is quick
1

out of 5

POSTED: | BY: Lisa Gutman

A total scam—Do not waste your money on…

A total scam—Do not waste your money on Healthy Paws I’ve been paying over $500 a month for three dogs for more than a year and have zero to show for it. We filed our first claim for a puppy with no past medical records, and Healthy Paws has dragged this out for months with nothing but excuses and dead ends. They’re demanding “medical records” for a puppy who has none—utterly ridiculous and completely irrelevant. Every time I call, I get staff who are painfully ignorant of basics and unable to escalate. They lie about supervisors being available, keep me on hold for 40 minutes, and then vanish into a circle of meaningless promises. It’s a grand show of incompetence and avoidable delays. Finally, they closed the claim and denied it for “lack of medical records,” which is ludicrous for a puppy with no history. I canceled the plan out of sheer frustration and anger at the incompetence and the money wasted on nothing but bureaucratic roadblocks. Bottom line: this company is a scam disguised as pet insurance. Poor communication, zero accountability, and a system designed to stall. Do not under any circumstances sign up with Healthy Paws.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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