Healthy Paws | Pet Insurance Review

We have had Healthy Paws for almost 8 years. I don’t know what we would’ve done without them. Our lab has bad elbows and has had multiple procedures/surgeries and is on many medications. Healthy Paws always paid in a timely fashion and never argued against any of our claims. They are literally lifesavers!

My dog, Stella had cataract in both eyes. It was so bad she was bumping into walls and falling down the stairs. It was so sad to see her decline so fast, especially when she is still very spry otherwise. We decided to get the cataract surgery for her and she can now see again. Its amazing! Its a very pricey surgery that we would not have been able to afford if it werent for HealthyPaws covering 90%. Thank you Healthy Paws! Because of you my dog can see again and has a whole new lease on life!

While starting a claim, I noticed the Healthy Paws app had an option to speak to a virtual vet with AirVet. We were in the middle of our cat having a medical emergency. I first chatted and then a vet actually called for a virtual call. She was so great, listened and gave me advice. I only wished I realized this feature earlier. Since my cats were always healthy, I never really looked into what the Healthy Paws had to offer. As far as filing a claim, it was pretty easy and quick.

You changed my coverage after 12 years of being a loyal customer. I would like it back the way it was previously. This was due to a few claims that my pet had.I have paid my ever increasing insurance premiums without a complaint or hesitation. I always told fellow dog owners what good coverage I had. I guess that’s all changed now. I know there will be no response as there usually isn’t from large corporations. My policy went from 90% reimbursement with $100 deductible to 70% reimbursement with a $500 deductible. Raised my rates also but that is a minor complaint. You can complain all you want but nothing will change. It never does. Was a very good company until recently.

Honestly never thought I'd be giving a five star review to an insurance company, but here we are! Our 8-year-old pup had to have TPLO surgery and the coverage/submission/claim process was easy breezy. I was shocked with how quickly we were reimbursed (literally 30 hours after the surgery), and it eased the financial stress significantly.