Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,403

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Angela McCue

Healthy Paws has seen my dog

Healthy Paws has seen my dog, Jagermeister, through his cancer treatments. They process our claims within 1-2 days and the reimbursement quickly follows. Pet insurance has helped us save THOUSANDS of dollars!!!!
5

out of 5

POSTED: | BY: Emily Weaver

Healthy Paws is the absolute BEST!

I often joke with pet owners that I'm a sales rep for Healthy Paws. Getting a policy for our rescue was the smartest thing we ever did! He has lots of health issues and Healthy Paws has met our every need along the way. Claims take less than 10 seconds to file and every one we've ever filed was reviewed and paid within a few days. We've never had to hassle or go back and forth about what's covered. Their prices are reasonable and the service exceptional. Highly recommend!
5

out of 5

POSTED: | BY: Karim Fernandez

During these difficult times

During these difficult times, Healthy Paws has provided superior service. Everybody knows that during a pets final stages aside from the grief, medical expenses can be daunting at times. HP as made the financial part manageable with the friendly and quick service. Thank you.
1

out of 5

POSTED: | BY: Brett Wightman

Worst customer service I have ever dealt with.

This company only cares about the money. They lure you in with a low premium and then drastically increase them every year. They were the subject of a lawsuit for increasing premiums without notice. Their customer service for existing customers is someone from the Philippines who speaks very broken English. I could not understand what she was saying and sent emails asking that someone I could understand please call me and no one ever did. Finally I called and chose the option for wanting to purchase pet insurance (not existing customer) and surprisingly I got someone that spoke very good English. I would look elsewhere when choosing pet insurance.
5

out of 5

POSTED: | BY: MU

Great customer service!

Fast and easy claim process and caring and dedicated customer service staff!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

Get a quote today

Leave a review