2
out of 5
POSTED: | BY: Alex Frieden
ACL issues on one leg make the other pre-existing
Our dog who is under six had an ACL repaired in one leg. A year later she needed work on the other leg which has never had issues. Healthy Paws has this exception so they don't have to cover it buried in their FAQ where one leg that is fine is already considered pre-existing. When we submitted paperwork all they did was close the case with no note on what has happened. MSPCA Angel in Boston told us this is the most common injury with dogs yet there was no effort to cover this or try to make it work with our premiums. We are outraged for this kind of poor coverage.
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