Healthy Paws | Pet Insurance Review

We were with another pet insurance company that took three months to pay out one claim and fought us on it at every opportunity, so I switched to HealthyPaws. LIFESAVERS. Have paid out multiple claims fast (some completed in a single business day), never fought us, stuck to the policy, and have really quick and pleasant customer service. I will probably never use another pet insurance company again. Also pretty reasonably priced, since I have six animals!

Had this insurance for seven years. My last experience was a big disappointment that I cannot recommend this company. My beloved golden doodle became severely sick and was taken to an animal emergency room. Unfortunately they were not able to save her. After I sent in the bill nothing was covered. I would imagine the exam cost and lab work in the ER should be covered right? Nope. I’m too heart broken to make phone calls to fight for it. One the reviewer was spot on when he said that they would try to always deny your claims. Update: after this was posted, I did make a phone call to cancel my policy since my email to info at healthypaws was unanswered. The very nice lady from customer support did explain that the zero coverage was a result of a duplicate claim and that I should be receiving some reimbursement.

Their customer service is great! And i had no issues with a big claim. I was surprised by how easy it was to get reimbursed for the big surgery

I’ve had to submit several claims for our sweet puppy due to an illness and every claim was acted on quickly! I’ve told several people about healthy paws already but I’ll talk about it whenever given the chance! Worth the peace of mind even if your fur baby never has an issue (which I hope is the case) :)

I have tried others in the past, but Healthy Paws really is the best. The big draw for them, aside from speedy claims, is that they don't raise rates as your pet gets older and they don't kick you off at a certain age. They're pretty responsive by email, also. No idea how they do it.