Healthy Paws | Pet Insurance Review

We have had Healthy Paws for our two dogs since 2012. The insurance pays for what they cover as outlined in their contract. We have two rescue dogs that we have loved and cared for as part of our family. Fortunately for most of their life they have been well but recently have taken ill needing much medical assistance. We have purchased the 90% reimbursement option that Healthy Paws offered since 2012 per their contract agreement. We are so glad we have done this as between our two dogs we are into thousands of dollars of claims that Healthy Paws was there for us in our time of need. No matter how old your pet is you will never know when you might need financial help. I witnessed a person in the pet emergency room with their pet that was only 3 years old facing about a $10,000 bill without insurance. Yes, pet insurance does cost some money, but piece of mind will have you think twice of getting some. Healthy Paws I feel is a very good company to insure your pet with. Give them a try as you never know what tomorrow brings.

My dog was very sick, the insurance always paid everything on time, for me it was very helpful and easy to have this insurance. I recommend it 100%.

I am so thankful we have Healthy Paws insurance! Our dog was diagnosed with Cushings - and then with cancer! We have been taking her to appointments at a pet hospital that specializes in oncology. She is receiving excellent treatment there and Healthy Paws has covered (and continues to cover) the majority of the expense. AND - it is sooo easy to submit claims! Just take a picture of the expense receipt, log in and transfer the image to the box provided on the site. You get a reply almost immediately saying it has been received, another email a day or two later saying it's being processed, and a final email saying it has been completed. The check arrives in about a week. They make the process easy and communication is great! Couldn't ask for a better pet insurance company!

I’m giving them one star because before they dropped us, when my dog got too old and too sick, they covered what they said they would. HOWEVER, I missed one payment after over 6 years of being a member, when I turned my card off after my wallet was stolen, and I was dropped. They had sent me 2 emails (BOTH went to my spam- why would I regularly check that), no phone call, no letter. Dropped. When I tried to reinstate, they said my dog was too old to sign back up. I know that they have my phone number because they used it to look up my account, however I have since contacted my cell service provider for proof, and no call was ever missed or received from Healthy Paws. So they have claimed they made every attempt after one missed payment to contact me, but immediately dropped me after I didn’t respond to emails sent to my spam account. They will undoubtedly respond to this review as they did to my google review, and I will respond in kind. If I can steer one pet owner away from this company and their shady tendencies, I will have done something good. Now my dog is too old to get new insurance and has preexisting conditions so we are screwed. Thanks for nothing Healthy Paws. Her blood is on your uncaring hands.

Healthy paws has giving me great service and without them not sure how we would have made it.