Healthy Paws | Pet Insurance Review

Absolutely disappointed with Healthy Paws pet insurance! I purchased their policy with high hopes of ensuring the health and well-being of my beloved dog, but was left with a feeling of complete betrayal. My poor dog had broken teeth which required expensive dental work. Imagine my shock when I discovered that Healthy Paws not only refused to cover the costs, but also did not provide any refunds! Their advertisements boast full coverage of unexpected accidents and illnesses, but when it came to actual medical necessity, they easily found a loophole to refute my claim. Paying your insurance premiums in good faith only to be disappointed when it really matters is just disappointing. I strongly advise anyone considering pet insurance to look elsewhere. Healthy Paws may claim to have your pet's best interests at heart, but their actions speak louder than words. Save yourself the headache and find a company that actually delivers on its promises. And also, to my great regret, I began to read reviews about this company only when I was faced with this situation; if I had read the reviews before taking out an insurance policy for my dog, I would never have bought a policy from this company. Stay away from this company.

I have a four-year-old mixed breed puppy, who needed surgery for a torn ACL. Needless to say, the operation was quite expensive, but with Healthy Paws I had no worries. The claim was submitted and reviewed within 24 hours. No problems, issues, or questions. Reimbursed the full amount per contract… Can’t ask for anything better. Customer service is excellent. Highly recommend Healthy Paws.

I had to take my 4 year old dog to an emergency vet late one Sunday evening. Turned out she had an anaphylactic reaction to something and she could have died if she didn’t get to a vet. She was given IV, cold plasma, they did an ultrasound and she had to stay there overnight. Healthy Paws insurance handled my claim so quickly and even sent an email several days later to see how Juliet was doing. I was so grateful. I recommend Healthy Paws Insurance to every pet owner.

I have 4 dogs so it seems like there’s always a reason to visit the vet. Recently, my oldest was diagnosed with cancer and needed surgery. After that was done, I simply uploaded the invoice and Healthy Paws reimbursed me at the rate of my plan almost immediately as is customary when you send everything they need. Then, a few days later they reached out to me to ask how my dog was doing and to send well wishes. I think that should tell you everything you need to know. I can’t recommend them enough.

Intentionally cancelled my policy. I being a customer for over 8years. And suddenly receive an email that my policy cancelled. No communication before. Seems , now my pet is getting older and they know it will cost them. Stay away from this company