Healthy Paws | Pet Insurance Review

Amazing customer service. Our dog, Princess, had a cancerous tumor on her paw that needed to be removed. She had surgery that ran us about $900. She is a mature dog and had pre-existing medical challanges. Our vet forgot to file the correct paperwork and our claim became very complicated. Healthy Paws was in constant communication and kept us updated every step of the way. Any question I asked by email, I received a response within 24 hours. They were so kind and compassionate when helping us thru this time. When they notified us by email of the final result of our claim, our refund check was in our mailbox the very next day. They showed showed us such kindness and we appreciate them soooooo much!

Wasn't sure getting pet insurance would be worth the monthly expense but thank god I visited this site and did my homework! Found Healthy Paws and they have been a dream to work with. So compassionate and customer-service oriented. Worth every penny, our little boy had to have a biopsy and it saved us over $375 on the bill!

Our Beagle was suffering from vomiting and stomach pain when we took him in to see his vet. After a general exam, the vet suggested that he stay overnight for multiple blood tests, an x-ray, IV fluids and observation. This was the first time our 2-year old Beagle was ever seriously sick and also the first time he spent the night away from home so as you can imagine we were very stressed out. As soon as I got home from the vets office, I called Healthy Paws since this was the first time I ever had to file an insurance claim. The lady I talked to expressed a true concern over our Beagles health and was able to answer all of my questions regarding the paperwork involved to file my claim and how to submit it, this really helped relieve some of our stress. Dash was released the next day, the vet believes he ate something bad that resulted in his high liver toxin levels. Our vet submitted the claim form along with his medical records and I received a confirmation email from Healthy Paws the next day that his claim had been received. Two days later we got the itemized claim receipt via email so we knew exactly what would be covered. There was no fine print or no hassle over his claim, everything that I expected to get reimbursed I got reimbursed for. I even got a follow-up email from a Healthy Paws representative yesterday just to check in to see how our Beagle was recovering. You truly could not ask for more when it comes to customer service, ease of filing a claim and sp

We have healthy paws for our 7mth old French bulldog. He ended up getting a skin infection that he needed 4 treatments for. We claimed the treatments with healthy paws and almost exactly a week after our vet sent in the claim forms there was a check waiting in our mailbox for the exact amount they said they would repay under our 90% reimbursement level. They even checked up on our little guy after he was done treatment to make sure that everything was ok. They have been a wonderful insurance company for us and I would recommend it to anyone looking to make sure their pets stay healthy.

Healthy Paws had my claim processed and a check in my hand before my dog's biopsy was even back! Luckily it was negative, but I am confident if she had needed further treatment the process would have been easy. Awesome service. THanks