Healthy Paws | Pet Insurance Review

Great customer service and extremely prompt turnaround time for my first claim. I'm delighted with my choice of carriers. Healthy Paws covered 90% of my pup's medical bills and, what's better, they were extremely nice when I contacted them, and even contacted me after the claim was processed, inquiring as to my pet's recovery. I would recommend them to anyone who has a pet and isn't independently wealthy.

We bought pet insurance on our dog, Bailey. He was just diagnosed with cancer and thankfully we have Healthy Paws. Surgery and chemo is expensive - over $3,500 so far. Healthy Paws has been awesome and extremely compassionate. Not all pet insurance is the same. We got the 90% reimbursement plan with the $500 annual deductible. Now medical decisions are made based on Bailey's needs and not our pocketbook.

I signed up all 3 of my dogs for Healthy Paws in December 2013. I hesitated signing up my oldest dog, because she has several pre-existing conditions. I really couldn't imagine anything happening to her that would be new and different. Boy was I wrong. 2014 has not been kind to my oldest pup, however Healthy Paws has been amazing to us. Not only have our claims been handled very quickly (often within only a few days), when additional information was needed, HealthPaws reached out to my veterinarians, so I didn't have to spend my time doing that. I truly expected several of our claims to be denied because it was possible they could be attributed to treatments for pre-existing conditions. However, the link between those treatments and her new conditions was not definitive and HealthyPaws chooses to reimburse when it is not definitive that something is attributable to a pre-existing condition. That was a relief (and a surprise) to me. In addition to quick service, filing claims could not be easier, with online submission and quick acknowledgement. Unbelievably, the staff at Healthy Paws even check in to see how my pup is doing. I have told everyone I know that has dogs about Health Paws. I can't say enough about the amazing experience it has been to be a client.

Healthy Paws has been fantastic. Unlike other carriers, they don't use rate schedules that complicated to understand. You receive a straight percentage back based on your actual bill from your Vet. Submitting claims is very easy, and reimbursement checks arrive within a week.

I am more than satisfied with having my chihuahua Nikko insured by Healthy Paws. He developed a Luxating Patella and needed expensive surgery to correct this. Healthy Paws responded quickly and I received a check for the surgery within 2 weeks! Another pet insurance company that I had used for another of my pets was nowhere nearly as accommodating as Healthy Paws. I recommend this insurance coverage Highly