Healthy Paws | Pet Insurance Review

I cannot tell you how happy I am with Healthy Paws!! One of the reasons I went with this insurance was the feedback on the great customer service, ease of submitting claims and speed of receiving the reimbursement checks. I am happy to report that they are all true!! The support and turn around time is far better than human insurance :) Keep up the good work! I have referred many people to Healthy Paws.

Moxie had complications from a routine procedure that required additional emergency surgery as well as blood transfusions. Throughout the entire process Healthy Paws has been amazing! Both with phone and email communication. I have found them to be an extremely caring and professional company to deal with! I also ran into an unexpected issue after my claims check was issued and they were more than happy to help straighten things out. I have no doubt that they care about my pets as well as me as a valued client. I even received follow up emails to check in on Moxie and see how she was feeling. It is so nice to not have to worry about the cost or your insurance coverage when all you need to be worrying about is your furry family member!

My sister told me about Healthy Paws and how great it was.Im glad I have it now.Healthy Paws Pet Insurance.They are very caring and very nice and courteous to deal with!I wish there were more companies like them

Hello, I would not recommend Healthy Paws pet insurance. I had read their policy and also called to ask questions if certain conditions were covered. Their reps told me things like ear infections, etc. were covered, but now that I am putting in a claim for a facial fold infection they are denying it saying it is due to allergies. They also say that since my dog is overweight they won't cover things related to that. Well, they can link most things to being overweight so basically I have not coverage for my dog that I have been paying premiums on for years now.

We have been very pleased with our service. Reimbursement was surprisingly fast and the amount reimbursed was exactly as expected and quite fair. The staff at Healthy Paws has always been very quick to answer our questions. They respond to emails and answer the phones. You get to correspond with real people that care about what they are doing (i.e. its not some terrible call center where you get shuffled around and hung up on). They also seemed to really be concerned about our dog and were very warm in sending love his way. I would highly recommend Healthy Paws to any pet owner. If only human health insurance was this well run!