Healthy Paws | Pet Insurance Review

When we got our Bernese Mountain dog pup I knew we would need insurance.I had insurance with another company in the past and they were fine, but I thought I would check to see if there was a better alternative. For me, that better alternative was Healthy Paws. The things that "made the sale" were; 1. an annual rather than a per incident deductible, 2. No lifetime maximum, and 3. reimbursement of up to 90%. Unfortunately with a six month old dog we have already had to submit claims. The first problem was a stubborn eye infection, which we ended up seeing an ophthalmologist for. More recently, he developed neck pain. We took him to an emergency vet for xrays and lab and started meds. Unfortunately this did not help and he was seen on an emergency basis by a neurologist Christmas eve (Saturday). He had an MRI,spinal tap, multiple lab tests, and was kept overnight in the hospital as he was diagnosed with immune mediated meningitis. He had a follow up visit on Monday and a few additional lab tests. Because of the holiday weekend, I faxed the claims for both visits Monday at around noon. By the close of business Monday I had an email that told me my claim was being processed. By Tuesday morning (less than 24 hours)I had an email with a copy of the remittance advice. The checks arrived the next day. This meningitis adventure was just north of $3800. I chose the 90% reimbursement level, so after subtracting the exam fees which were $350, I got checks totaling just over $3200. No ques

Healthy Paws is amazing! When I had to take Clover (my puppy) to the vet they covered everything they said they would without any objections at all. I had no problems at all with them and I have always spoken to very friendly & caring & knowledgeable customer service representatives. I love the fact that their deductible is based annually instead of per incident. They processed my claim the same day I submitted it and I got my check in the mail in 3 business days. I hope everyone uses this company for their pet insurance because I wouldn't trust anyone else with Clover's health.

Our previous insurer was so awful that they nearly put me off buying pet insurance again, but Healthy Paws was recommended through one of the adoption agencies we got our 2 cats from. It is the biggest relief in the world to know that you can take your cat, not only to the vet but to the emergency (SO expensive) vet if need be without worrying about cost! Our vet bills for this liver problem of our cat's have been in the thousands and we are only out of pocket for a few hundred. Whenever a claim is faxed over, Healthy Pets notifies me the same day and processes it within a couple of days so the turnaround time for reimbursement is super quick! I can't say enough good things about them and have recommended them to my vet's office and to my friends with pets!

Our dog, Lily, was just diagnosed with cancer in her leg. She had x rays taken, and she had to have her leg amputated. It has been a very difficult time, but Healthy Paws has been wonderful. They have called to see how she was doing, promptly completed the claim and reimbursed us. They are always there for any questions. They are so kind and truly care about our Lily. I tell everyone I know about Healthy Paws. Deciding to have pet insurance with them was one of the best decisions we have ever made.

My dog suffered a spiral fracture of his back leg and had to be sent to a specialist to perform the surgery. A plate was put in to correct the fracture and he is doing well. Healthypaws was so helpful and paid my claim within one week. I am very happy with them and glad I decided to get pet insurance.I wpould certainly recommend this company to anyone and have already done so to friends with pets.