Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,719

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.8
  • 4.7
  • 4.9
  • Count
  • 37
  • 249
  • 9,719

Updated: December 05, 2023

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Larisa

Fantastic customer service!

Over the course of a few months our puppy had a couple of minor illnesses (ear infection, diarrhea), & then she broke her toe, and had an allergic reaction to a bee sting. I first submitted a claim for the broken toe, & Healthy Paws recommended I submit claims for the previous illnesses. Healthy Paws has been fantastic. I received emails confirming each claim the same day they were sent in, and received another email when the claim was processed and the check was on its way. In all, I think we had 5 or 6 claims over a couple of months, and we received reimbursement checks less than 1 week after submitting each claim. And the customer service has been wonderful - warm, caring, and considerate.
5

out of 5

POSTED: | BY: Debbie

Fast and Reliable Service

After reviewing all the pet insurance options out there, I felt that Healthy Paws had the best prices and coverage. Not long after getting Healthy Paws to cover my 2 young German Shephards, I had to use it. Both my dogs weigh about 100 lbs and play rough, which has led to multiple sprains. The X-ray costs are not cheap and I was bringing my dogs in practically every other month with a sprain or injury. The reimbursement came in very quickly. I also was amazed that after my vet sent them their records the very first time, I got an email the same day stating they received the records and wished my dogs were ok. I like how they keep you in the loop on the reimbursement process and follow up with a personal friendly phone call.
5

out of 5

POSTED: | BY: Leah Bridger

Fantastic Experience with Healthy Paws!

Our active one and a half year old dog, Joey, suddenly began limping after playing at the park. A vet visit, diagnostic tests and then a consult with a surgeon confirmed bilateral elbow dysplasia. This was completely unexpected, and additional treatment (CT Scan, possible surgery) will cost several thousand dollars.As anyone may imagine, this has been and is very stressful news. However, we have been thrilled with the prompt, efficient, professional and friendly service we have received from Healthy Paws. Submitting a claim was so easy, and we received reimbursement within one week! On top of that, our questions about coverage were answered right away and we were told that Healthy Paws would, in fact cover any further tests or surgery needed. We can't say what a relief this is, so that Joey can get the treatment he needs. Thank you, Healthy Paws!
5

out of 5

POSTED: | BY: Wendy

Sincere, caring, true to their word - the best!

I have 2 rescue cats, who are now 4 & 5 years old. I had researched several pet insurance companies when they were kittens but could never make a decision because of all the confusing contractual jargon of what "might" be covered and more of what would not. This is the first company that clearly defines their policy. I called and spoke directly to the Claims Manager who patiently and willingly answered all my questions. I made my decision and purchased policies for both of my babies and so thankful I did. My little boy became surprisingly ill very shortly after. Since Healthy Paws had previously reviewed his records, his claims were processed quickly and with no hassle whatsoever. Even before his sickness, I had referred the Healthy Paws web links to friends, family, and co-workers with my recommendations. I will now be telling everyone I come in contact with who have furry family members, to look into and buy this protection for the peace of mind they deserve!
5

out of 5

POSTED: | BY: Zak

VERY fast service

When Luka sustained a bite to the face with a deep laceration near her eye, she required emergency treatment at a vet facility I've not used before. Healthy Paws said there is no problem with using a new facility, particularly during emergencies, and they promptly reimbursed me for the treatment. Thank you, Healthy Paws! Luka is healing up nicely and is feeling much better!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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