Healthy Paws | Pet Insurance Review

Our new puppy broke her leg when she was 17 weeks old, and as new puppy owners were were understandably distraught and really clueless about what her surgery and rehab over the ensuing weeks would hold for our family. When I paid for the first (enormous!) invoice for her initial surgery, I went home while she stayed in the hospital and went on Healthy Paws web site to find out how to start the claims process. The site was informative, easy to follow and all the "paperwork" could be done electronically. Healthy Paws emailed me right away once the paperwork was submitted to let me know the claim was processing, and the payment came very quickly. We can't say enough about how reassuring it was for us to have Healthy Paws insurance coverage during our puppy's recovery.

Don't have much else to say. Healthy Paws has been there for us every single time!

Our 3 yr old Rhodesian Ridgeback, Bamboo, was suddenly very ill with tremors, panting,vomiting blood. Luckily we are able to have him see the vet immediately and, after several tests, he was diagnosed with pancreatitis. A special diet and medications were prescribed and he's back to normal! Needless to say, the bills for his visits were substantial. We submitted our vet bills to Healthy Paws and received a follow-up email that they required his medical history (since this was his first claim). Once we sent the file over, we received another email that the documents were received and the claim was being processed. A day later we received an email of the claim settlement-how much the reimbursement was with a detailed calculation explaining the reimbursed amount - and the check was received a couple of days later. Healthy Paws is excellent in communicating the status of your claim until the claim is settled. The staff is exceptional in their compassionate approach to secure what they need to get you reimbursed as quickly as possible. Our two dogs are covered by Healthy Paws insurance and we couldn't be happier with their product, the service we receive and their true concern for our pets' recovery. Thank you Healthy Paws for loving our dogs almost (!) as much as we do!!!

My dog was diagnosed with Pancreatitis after a battery of tests and X-rays. With medications and a special diet he is now doing well. Filed a claim with Healthy Paws for our expenses. They responded within a few days that the claim was being processed and I believe in no more than a couple of weeks I recieved a check. Prompt and efficient service.

Healthy paws is the best! Our sweet little girl has had two knee replacements and now cancer on her back. Healthy Paws has been easy to access, someone is always there to assist and claims are reviewed and paid quickly. I don't know what we would have done without insurance and Healthy Paws is the only answer.