5
out of 5
POSTED: | BY: Michael Soll
Outstanding personal service
When I found my wonderful pit bull, Petey, through a rescue organization, my commitment to caring for his every need included purchasing a pet health insurance policy that would protect both of us. I searched the internet and got personal recommendations and all signs pointed to Healthy Paws, and I'm very glad I made the choice. Submitting a claim is effortless, and Healthy Paw's responsiveness is remarkable. Petey recently went through surgery to repair a torn cruciate ligament. I submitted the claim on the morning following his return home from the vet and Healthy Paws reviewed and approved it, and emailed me that afternoon. No issues, no challenges. On a few occasions, I've called them to ask questions and have always been greeted by pleasant knowledgeable people who provided me with frank honest answers and expressed their concern for my boy. I wish my own health insurance provider was as easy and pleasant to negotiate. They conduct their business with a personal touch, and that's a nice way to experience a health insurance company.