5
out of 5
POSTED: | BY: Linsay
Healthy Paws is the right choice
When we first got our puppy, we purchased pet insurance through VPI. We paid our monthly fee for several years with no claims. Then 1 day our dog (3 years old at the time) got a blockage. Emergency vet, surgery, and hospital stay later, we racked up a $1,600 bill. I wasn't worried, I had pet insurance. Well, they only paid us $400 (and that was after months of fighting with them, originally it was $200). We immediately canceled our VPI policy and I went on the hunt to find a better company. That is when I found this website and saw all the great ratings that Healthy Paws had. We decided to join and it was the BEST choice! We have now been with Healthy Paws for 6 years and have never had a single issue. We have had about 10 claims, including 2 different mass removal surgeries and the reimbursement process is fast, efficient and extremely fair. They even have an app where you just take a picture of the receipt! I have not had to call them with a single argument or fight about what they covered or what they reimbursed us for. It has been such a great experience with Healthy Paws and the best part? They send you an email after your claim from a real person (not an automated email) asking if your animal is okay. If you respond, they email you back. I would recommend them to anyone who would listen.