Healthy Paws | Pet Insurance Review

Insurance is one of those things you hope you never use. I did the math and Healthy Paws seemed like the best for me. I haven't had to use it as much for my cat .But it was worth it for my wolfhound! The good thing is that they pay out quickly. In fact I can use the app to submit the claim before I've left the doctor's office and I get the check in a few days, which is way better than my own health insurance. I understood when I did the math that they wouldn't pay for routine stuff (vaccines and the office visits) which makes sense, though it always FEELS irritating when I submit those visits and most of the claim is denied. However when I have had a real problem, they paid out promptly for everything else, which is a relief. My dog just had a 7K visit to the ICU which I put on my credit card -- the insurance payment showed up before the CC bill did.

I wish all insurance companies (ie those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf and partially sighted, and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a reliable pet insurance company that is responsive, pays quickly, and has truly nice customer service, then Healthy Paws is for you. I'm so happy that I decided on Healthy Paws when I bought insurance for our dog.

I have been extremely happy with Healthy Paws insurance. Very easy to submit claims using the App or signing in on website. Each claim I submitted was processed smoothly and quickly.

My cat was hit by a car and I had just gotten Healthy Paws about 3 months prior. When I had to submit my claim for the surgery it was easy! I used the app took a picture of the invoice, and asked my vet to send the medical records and my claim was processed the next day. They sent me an email letting me know how much I would be reimbursed and then the check was in my mail box in 4 days. They're super simple and no hassle! Can't thank them enough I will be a lifelong member.

Great experience with Healthy Paws. They respond right away, explain everything very clearly, and when you call--surprise!--a real person answers the phone. That person is friendly, helpful, and seems genuinely to care for our two dogs. Our vets all recommend Healthy Paws as the best of the best. I wish human insurance worked this well!