Healthy Paws | Pet Insurance Review

Healthy Paws insurance provides the ability for a pet owner to concentrate on their pet's medical situation without stress relating to the vet bills. We were able to review our insurance prior to a our pet's surgery with a Healthy Paws staff person....she was so knowledgeable, pleasant and an excellent representative. Claims are easy to submit, and quickly responded to by Healthy Paws. We would never go without Healthy Paws and always recommend to our friends.

Five years ago, I spent a great deal of time investigating pet health care insurance companies. Today, I am glad I did. Without a doubt, Healthy Paws is the best investment I have made for my pet family. Their coverage is the best and most inclusive. They reimburse claims quickly and more importantly, their customer service is the best. My Frenchie had major surgery a little over a week ago. I submitted the bill to Healthy Paws on a Friday, I had my reimbursement check within 6 days. I wish I had health care coverage as good as Healthy Paws provides Winston. They have taken one worry away from me...and that means more than you can know.

When we first adopted our puppy, I heavily researched pet insurance companies to ensure I would have the most coverage for my pet, with no exclusions written in the fine print, so that if I ever had to submit a claim, there wouldn't be any surprises. I have to say, we have honestly had a wonderful experience with your the entire Healthy Paws team. They truly have made the claim process incredibly easy for us, especially during such an emotional time in dealing with her accident (you can submit the medical records through the app, they send email alerts to let us know where in the process the claim is, and they let me know we are getting a reimbursement check for the right amount within 5 days of submitting the claim!!! Obviously this can vary but, Inwas shocked that they emailed us and notified us through the app that everything has been taken care of so quickly). I highly recommend Healthy Paws Pet Insurance to anyone who is in the market. They have been a true blessing, and their customer service exceeds the highest rating I can give. I've been left with a feeling that they not only care about their customers, but they all genuinely care about our pup's well being, and I simply cannot thank them enough. Truly stellar customer service, their policy covers everything they claim it does, and they are quick to process everything. While our dog is recovering well, it added an extra level comfort knowing we were in great hands with Healthy Paws as well.

Healthy Paws continues to astound me in their speed of processing claims. A couple years ago our dog Mickey had a severe and life threatening reaction to rattle snake vaccine - Healthy Paws processed his emergency claims within a couple days and we had our reimbursement within a week. This past week another of our dogs, little Frodo, had an emergency splenectomy, and his claim was processed in 1 day. Unfortunately, Frodo has been diagnosed with an aggressive cancer. With Healthy Paws in our corner, the one thing I need not fear is being able to say YES to any treatment our vet recommends. They are remarkably compassionate when I call and always follow up to check how our babies are doing.

My friends questioned my sanity for getting pet insurance on my latest four-legged boy. But given what I was hearing about Labs and issues I enrolled when he was very young. Unfortunately he's had bilateral elbow dysplasia on his front legs and the first of probably two ACR surgeries on his rear legs. This was the best policy I've owned, and Heathy Paws has bee incredible through his short 3 years. Awesome caring people, quick claims processing, and ultra fast payments! I highly recommend this company and the people who truly care about your pet.