Healthy Paws | Pet Insurance Review

I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.

I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.

If you have a pet, you NEED Healthy Paws pet insurance. I saw my mother struggle with getting any claim covered by her pet insurance (not Healthy Paws) after spending hours completing paperwork and faxing it in. So, when I got 2 dogs of my own, I knew I needed a different, better pet insurance. Healthy Paws has been a life-saver to me and family. Even before I signed, the Healthy Paws (HP) representatives were patient, warm, kind, professional and very knowledgeable. They were never pushy or seeming like they needed to make a sale. After much research, I realized that not only did Healthy Paws' policies beat every other company's out there (no lifetime limit, no premium increase based upon number of claims made or accepted), but I never came across a negative review. In fact, pet owners and companies conducting reviews of all healthy insurance agencies recommended HP without reservation and it was almost always the #1 rated and recommended company. What I also found pretty incredible, was the easy to use mobile app that allows me to manage my dogs' policies, submit and track claims on my phone (by taking a picture), and the quick turn around (claims are reviewed within a few days of submission and checks are received within a week of the claim filing). I feel incredibly blessed to have found this insurance company, as one of my dog's has recently needed extensive medical work up for a GI issue and another needed emergency medical services. Without the insurance, I surely would have either had to take out a loan or forego some recommended tests/procedures/medications. With HP, I literally sleep better at night knowing I can afford to be a good, responsible pet parent, because the coverage is so good, reliable and efficient. I recommend this company on a regular basis to anyone with a pet, even if they have other insurance, because I'm positive HP is the best. I did my homework and am glad HP is as reliable and good as they seemed more than a year after I signed.

Prior to having my own dogs, I watched my mother struggle with getting her pet insurance (not Healthy Paws) to cover *any* expense for her dog. After hours filling out paperwork and faxing in countless documents, my mom was still rarely able to get any coverage despite the fact that all her claims were actually within the statutes of the insurance. There always seemed to be a loophole. When I got my two dogs, I knew I needed insurance, but had concern that my experience would just as arduous as my mother's. After much research, I finally decided upon Healthy Paws. Not only were their representatives incredibly reliable and professional, they were also kind and patient with my many questions and points of contact prior to signing on. Additionally, Healthy Paws' policies also seemed very fair and almost too good to be true. Every review I read (both from pet owners and companies performing large scale reviews of all pet insurances) also gave a strong endorsement for the insurance company. Am I glad I made that decision for both my dogs! Since signing with Healthy Paws, I unfortunately have needed to file multiple claims for both my dogs with a total well over $1,000.00. Healthy Paws makes filing claims so easy and convenient--the doctor faxes in her note and I take a picture of the invoice (on the Healthy Paws app!), and I receive a reimbursed check within a week. Every time. Even better, Healthy Paws representatives are always available to answer every question I have. The app makes it so easy to submit and track claims, as well as manage the policies on both my dogs. Considering the exorbitant costs of pet care, especially medical care or emergency services, Healthy Paws literally enables me to be a good, responsible pet owner with their exceptional insurance coverage and services. I can literally sleep better at night knowing that I can have a proper medical work-up for my dog who has been vomiting and having bloody stool, without having to take out a a loan or forego a needed endoscopy or medications due to cost. Even more impressive, not only do the representatives ask how my dogs are when I call, but I also received an email from a Healthy Paws manager asking how my dog was doing. I truly feel blessed to have found Healthy Paws and recommend them without hesitation to anyone with a pet--even if you have other insurance, I'd be hard pressed to believe it can beat what Healthy Paws offers.

Charlie (almost 10 now) is pretty darn healthy, but I did significant research a few years ago to get a policy in place for 'emergencies' and other events that might arise as he got older. (No one ever wants to have to use insurance though!) Of course his pre-existing skin allergies and bad knees were excluded, but I knew that going in. I have had to submit claims for a torn toe nail (requiring sedation and surgical removal of the toenail) and a badly torn ear (dog fight) and Healthy Paws was awesome! No questions. Prompt (within days!) payment. Now he is exhibiting signs of heart valve issues (murmurs) and Healthy Paws is covering his echocardiograms. Can't recommending enough getting insurance in place, but more than that, having Healthy Paws be the company providing the insurance. They make it so easy... and really care about your pets as well!