5
out of 5
POSTED: | BY: Jessica Bordo
The best insurance for your pet. Hands down.
After purchasing our policy a little over 3 years ago, we recently discovered that our Australian Shepherd (who is just over 6 years old) developed cataracts with a rapid onset. She was barely seeing and bumping into things within a couple of days. After being completely distraught with the situation we were so happy to learn that Healthy Paws covered this medical condition and they were unbelievably easy to deal with during the claims process. We ended up having our dog, Briggsy, go through with the cataract removal surgery. They answered any questions I had in a timely and clear manner and made forwarding both prior medical history and billing claims through email extremely easy! On top of all of that, their claims department sends you an email when processing and when it is complete so that you know exactly where you're at. Our reimbursement checks have all come to us in a VERY timely manner. I cannot say enough about how pleased I am with this company and will recommend it to all my friends and family with pets to get right away!! Our pup now has her sight back; and, although still a very difficult situation to handle, having the proper insurance and support made our lives much much easier during the process.