Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,224

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Julie

So relieved we had Healthy Paws Pet Insurance when this happened!

Healthy Paws Pet Insurance is the best! We recently filed a claim when our 4 year old Terrier mix, Simba, had to have surgery for a disc compression. I have to say - Healthy Paws has been wonderful to deal with! If we didn't have pet insurance, we would have had to put Simba down because we couldn't afford such a high cost. That would have devastated our family. The reason we purchased pet insurance is because our previous dog, Beamer, was hit by a car about a year before we got Simba. He died within a few hours, but my friend's dog was also hit by the same car in the same accident (both dogs got out of our yard and chased each other across a busy street) and her dog required over $10K in surgeries and I thought to myself, wow, there's no way we could have afforded that! So when we got Simba, we decided to look around for pet insurance. I just searched online and compared several plans and chose Healthy Paws based on its website and reviews. We are so happy and thankful that we had a good plan in place when this happened to Simba. Our claim was processed quickly, in less than one week from the time we filed. We now have a second dog, Nala, and have already added her to our plan. She just turned 1! I have told all my friends that have pets - get Healthy Paws Pet Insurance immediately!
5

out of 5

POSTED: | BY: Sarah

Healthy Paws was the best decision I ever made concerning my pet!

I cannot say enough positive things about Healthy Paws. From the day I brought my puppy home 4 years ago, Healthy Paws made it incredibly easy to get her insured. Having done thorough research on all of the pet insurance companies, Healthy Paws was the leader as they offer lifetime care at an affordable price. Their customer service team is incredible, and their mobile app makes it incredibly easy to submit claims. My dog had a bout of pancreatitis earlier this year which was stressful enough but knowing that Healthy Paws was there to help made the situation a tad less stressful. A few weeks ago my dog tore her ACL and had to have a surgical repair, again Healthy Paws provided me with the support I needed to get her the surgery. And a week later, a member of their customer service team emailed me to check in on my dog! I don't ever want to have to make a difficult decision concerning my dog because I cannot afford to get her the proper treatment. Healthy paws has been nothing but extraordinary and I cannot thank them enough for all they do!
5

out of 5

POSTED: | BY: Christine

Top Notch, all the way around

Healthy Paws Pet Insurance review My husband and I couldn't be happier with our decision to protect our dog, Bailey, with Healthy Paws. While I had always had excellent experiences with them in the past, we just recently had to file our first claim- Bailey suffered a very common ACL (CCL in dogs) tear and needed knee surgery. I sat through an hour consultation with the surgeon where he went over and over details of two different types of procedures in depth, discussing the short and long term pros and cons of each. I am happy to say after first calling Healthy Paws to understand my coverage, I was easily able to say to the doctor "this isn't about the money, he's covered 90% so the difference in price is negligible. tell me which will be better for Bailey in the long run, which would you do on your own dog." The peace of mind that this coverage provides is immeasurable, not to mention when I called to ask about preop testing I was told "get every test you need run for diagnostics, if he needs surgery we cover that and if he needs hydrotherapy, physical therapy, acupuncture, etc after, we will cover that too." Then my claim was processed in a day and I got my reimbursement within a week. Phenomenal experience! I can't say enough good things about Healthy Paws and can't recommend them highly enough. We'll certainly be continuing our coverage for Bailey through his lifetime :)
5

out of 5

POSTED: | BY: Mark

Shopped a lot of insurers -- 100% satisfied

I can't say enough great things about Healthy Paws. When our dog was a puppy, I did a lot of shopping around for insurance after he got sick with pneumonia and I'm very glad that I picked Healthy Paws. Their coverage and customer service are second to none and their claim submission and payment process (take a picture of the invoice and send through their mobile app, payment through direct deposit or check) could not be easier. Their customer service reps even send personal follow-up notes when they notice significant episode claims, e.g. a torn cranial cruciate ligament surgery. I have fully recommended Healthy Paws to friends, family, and our vet!
5

out of 5

POSTED: | BY: Lindsay

Grateful for Healthy Paws

We have had Healthy Paws insurance since our Labrador was first brought home as a puppy. They were recommended to us by a friend. Our puppy is now 2.5 and has had several emergency visits to the ER with stomach distress followed by surgeries to remove objects from his belly that he has swallowed (a hat, clothes, toys). These surgeries were expensive - tens of thousands of dollars in total. Healthy Paws has reimbursed each claim without issue. We have had concerns of being dropped by them because of our dog's anxiety/swallowing objects but it has not happened. The claims are easily submitted via their app by taking photos of the invoices. Then, a check arrives a couple weeks later. Our dog is happy and healthy and we cannot recommend these guys more highly. They insure our less-needy kitty, as well :)

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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