Healthy Paws | Pet Insurance Review

Healthy Paws is my first experience with pet insurance; I decided on this company after a significant amount of research. I couldn't be happier with my decision and have recommended the company to many of my friends who own pets. My dog recently had surgery, and I couldn't believe how quick and easy it was to file a claim and be reimbursed for the bulk of a pretty substantial bill. Plus, it's the little things that matter--their staff even sent a few emails asking how my dog was doing after the surgery. Healthy Paws has really gone the extra mile, and I'm so glad I purchased a policy through them.

Their coverage is exactly what they say it is. They were there helping me through the whole process. We could’ve never afforded to have the treatment done to her dog without their help . The coverage they provide for my dog Daisy is by far better and less hassles then my own health insurance .

My dog needed knee surgery. I process of getting my claim processed was unbelievable. Everytime I called and spoke to a Healthy Paws customer care representative they really made the process easy and gave me all the information I needed. I also like Being able to submit claims from my cell phone.

I Highly recommend Healthy Paws. Carson is our first puppy and this obviously is the first time having Pet Health Care so I didn’t know what to expect. I just knew that I wanted to do this right so I did my research on pet insurance companies in advance before we brought Carson home. Healthy Paws comes highly recommended. Shortly after bringing Carson home I signed up !! I Never Ever Ever Ever thought in a million years I would be going through something like this with Carson at such a young age ! He needed to have surgery. They were amazing through the whole process. I used the app on my phone to submit my claim . It was seriously the easiest thing I have ever done . Immediately I received an email saying they received my documents and give us 10 business days to review your claim , if this is your first claim gives us a little extra time . By the 12Th day I had an email saying claim in process, the very next day (Sunday) I had the summary of my reimbursement for each bill . I noticed there was a bill missing ( my fault ) so I called them immediately, I had Andrea on the phone very quickly and she told me no worries just re submit the one missing right now on your phone and I will keep an eye out for the claim and process it quickly so you don’t have to wait another 10 days. Within an hour I had an email saying it was being processed (thank you Andrea). The next morning I had the summary of my reimbursement. In less than a week from then I had the reimbursement checks sitting on my kitchen counter. I can Now say with confidence i chose the Best ! I have been telling everyone about our great experience with Healthy Paws. You can be sure I will be a life time loyal client .

We have had insurance with healthy paws for our golden since he was a puppy and he is almost 6 now. We have had nothing but good experiences with them. They are quick to reimburse and they have never given us a hard time or tried to “get out” of covering any claims that should be covered. Very happy with the peace of mind for our pup that healthy paws provides.