Healthy Paws | Pet Insurance Review

My 2 1/2 year old chocolate lab has had 2 major health issues. She ate a highly poisonous plant and almost died, and she just had ACL surgery to repair a torn ACL. Healthy Paws responded to my claims quickly and had a reimbursement check in the mail to me within a week. They covered 90% of my claim and I could not be happier. We have never used pet insurance before and after working with Healthy Paws I would never own a pet without it.

I evaluated a lot of pet insurance companies and I gotta say 80% coverage and the nicest customer support is the way to go and that is exactly what Healthy Paws provides! It took about a week after my cat's hospitalization to get back eating and for her fever to go away completely, but luckily my baby kitty was young and she pushed through successfully. I'm so glad she recovered and thanks the healthy paws it didn't cost a fortune to get the necessary care she needed to push through!

I've had pet insurance with this company since we adopted my youngest dog in 2011. And I've never been displeased. Claims are easy to file and quickly reviewed and I've never had anything denied. They have covered major surgeries, specialty procedures (arthroscopy), chemotherapy...they even cover my dog's joint supplements and pain medications every month (we got her insurance as a puppy so her orthopedic problems were not preexisting). Our most recent experience was when Maya was bitten by a rattlesnake. Antivenin is extraordinarily expensive (over $650 per vial!) and we were able to treat her quickly and without worry knowing that bill would be taken care of. The absolute best thing about Healthy Paws is the peace of mind of knowing I'll never have to make a decision that will compromise my pet's health or life just because I can't afford it! Claim checks are distributed quickly - which means I can charge something to my credit card or care credit and know I'll have my reimbursement check before the bill is due to be paid. The service is excellent - I've gotten fast information whenever I've needed to call. The app is very user friendly and makes submitting and tracking my claims a breeze! They pay ACTUAL COST of services unlike other companies that make up what they think your vet bill should have been and only pay based on that - which isn't much help if your vet happens to be more expensive. The only negative part is that the monthly premiums do increase by a little bit every year. This is to keep up with the cost of veterinary medicine though so I understand why and the increase is really very minimal - usually less than the cost of a cup of coffee. Great company with great values. I recommend them to everyone!

Healthy Paws is fast, reliable and super easy to use. I highly recommend this company. I just use their app to send in my claims, no long, tedious forms to fill out, just a photo of your receipt and your reimbursement comes in the next two days.

I switched from Pets Best to Healthy Paws and have had nothing but excellent service since. My Labrador Milo is now almost 10 and as he has got older, he has needed more medical attention. However, unlike Pets Best, Healthy Paws has not hiked my premiums exponentially after a single claim. The claim process is so quick and easy. No more filling in forms. It's a simple upload of the paid invoice and Healthy Paws do the rest. The turnaround is quick, there are seldom questions and they even reach out to the vet for clarification and any additional medical records they need to support the claim. I'm kept up to date with the status of my claims and the coverage amount is the best I have seen. I have recommended Healthy Paws to many of my friends, especially those who are unsure about whether they can afford pet insurance or deal with the unnecessary bureaucracy at other firms. Our pets are our family and that is exactly how Healthy Paws treat my dog Milo. Customer focused, professional and both pet and budget friendly!