1
out of 5
POSTED: | BY: mia
Stay away if you have rescue
******DO NOT go to them if you have rescue animals!!!!********
Originally I got an email from them upon claim submission that they need all medical record AFTER, let me repeat, AFTER my dog joined our family. I even called and made sure I have nothing else missing.
My dog is a rescue we adopted him 6 months ago. The first occasion to a vet was a month ago with the symptom on the claim.
Now they sent me this on email:
"A pet....ON THE DATE OF ENROLLMENT must have undergone a COMPLETE clinical examination. "
If I can't provide this, "any signs and symptoms noted (in claims submitted) would NOT be eligible for coverage." because they will consider those as pre-existing condition.
Luckily, I can provide since the dog was an owner surrender. and I know which vet they used.
But most dogs at rescue or shelters don't have any medical records.
**********DO NOT use this insurance for rescue animals!!!!!!!!*********
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