5
out of 5
POSTED: | BY: Michele
Caring and Excellent Coverage
A letter to Healthy Paws Customer Care when they had sent an email out to me asking how Princess, our 9 lb MaltiPoo was doing after her surgery
Thank you for caring about and checking on our Princess. She is recovering well from the surgeries. The sutures were removed this week. It has been and continues to be an intensive recovery for her and us because of the ulcer on her remaining eye. Under a great ophthalmologist care, we have agreed as her parents, to do our very best to do what is needed to heal the ulcer that is on her remaining eye. To accomplish this we are providing eyedrops, anabiotic, anti-inflammatory, and several others all working toward healing her cornea. We are on régime that provides those eyedrops every two, four and eight hours respective to the particular medication. So my husband and I are staying up 24-7 to be sure she gets everything possible to save the eyesight and the eye. Our hearts break to see our little 2 1/2 year old have to go through all this, but she has been a little trooper to put up living in a hood and with being awakened for her medications.
Thank for being so supportive to us, so that we can provide Princess with every chance to save her remaining eye. Without your financial reimbursements, we would not have been able to afford this care for her. My husband and I are retired, so on a fixed income. We can’t thank you enough for your assistance and that you are very timely in processing these claims. We can see why you are the #1 Pet insurance company.
Have a very blessed day and thank you again for checking on her, ( I just gave her a great big hug from you 😀)