Healthy Paws | Pet Insurance Review

I've been extremely happy with Healthy Paws. My dog had a chronic injury that required physical therapy (though fortunately not surgery) and Healthy Paws made it possible to deal with the issue as soon as possible, rather than waiting and possibly allowing the injury to get worse. My only complaint is that the deductible is calculated at a discounted rate equal to your reimbursement rate, which wasn't clear to me when I signed up. Even so, the insurance has more than paid for itself and been extremely easy to use, even after moving across the country and changing vets several times.

My dog is a much happier, healthier pup thanks to Health Paws; if we hadn't insured her through them, I doubt we could have paid for the heart condition she has developed (~$1.5k a year), which necessitated the removal of a diseased tooth that was exacerbating the issue (~$3k), and which complicated the surgery she needed for her rotator cuff (~$10k). Healthy Paws covered a total of almost $15,000 for us in this year alone, and I couldn't be more relieved that we chose to insure her as soon as we adopted her. HP's online claim system and direct-deposit reimbursement make them easy to work with, and when I've called to get assistance with things like medical paperwork, the person I spoke with was genuinely concerned with my dog's well-being. I can't recommend them enough!

I am so happy to have gotten my dogs insurace through Healthy Paws. My wonderful lab is only 2 1/2, and unfortunately, she developed a serious ear infection that her regular vet could not cure. She had to be seen by a specialist, and had to be sedated for proper treatment. Just the antibiotics alone she had to be given were $600.00. When I called Healthy Paws to see if they would approve them, they assured me everything was covered and that she would never be dropped. Customer service is wonderful to deal with, they even reached out to me to see how she was doing. You always hope your pet won’t need the insurance, but things happen, and I am so grateful for Healthy Paws. They certainly proved themselves to me! Needless to say, I highly recommend them!

Amazing customer service and super simple claim process (just snap a picture!). They’ve covered surgeries for both our dogs AND all the medicine needed for pain management on-going. HIGHLY recommend.

Having had animals for years I fully appreciate the need of having pet insurance. Thus, in 2013, after adopting a couple of kittens I started shopping for pet insurance. I came across HealthyPaws, did my research and decided to give them a try. Premiums were reasonable. A few years later one of the kitties died accidentally. HealthyPaws sent me a sympathy card, hand signed by the employees. At about the same time my remaining cat started developing chronic UTIs and skin infections, necessitating treatment every 2 months. I submitted claims to HealthyPaws, via an in-phone app and was pleasantly surprised how eassy the whole process was, time and again. The claims were adjusted within hours and the check on the way within a couple of days. Simple, curtious and no drama. No questions asked. Just very recently my cat had a surgery to fix the issue of chronic infections. She had to be hospitalized for 10 days but recovered very nicely. HealthyPaws did not disappoint. The invoice was paid at 90% rate, check sent within days and a nice letter inquiring about kitty's health was just recently received. Amazingly nice and humane service. wish my health insurance was so reasonable and accommodating! Thank you HealthyPaws!