Healthy Paws | Pet Insurance Review

Riley, our golden retriever, has had more then her share of health challenges and she is only 4 years old. The most recent and serious problem has been cruciate ligament tears in both her back legs. Healthy Paws processed our claim for the first leg in a week. And a $3,500 claim is very hard to afford. Getting the 80% reimbursement before getting the credit card bill was so helpful. We purchased Riley's policy when she was 2 years old. At that time the only issue she had was skin allergies. We knew these claims would not covered because it was clearly a previously existing condition. Everything else has been covered. And the people at Healthy Paws have been so caring. (And even with just the first leg repaired, Riley is like a puppy again. We did not realize how much pain she must have been in.)

I was hesitant to purchase pet insurance - it seemed expensive and unnecessary. Then my dog had an emergency vet visit and I quickly realized the value! I researched and compared brands and finally decided on Healthy Paws because it seemed like the best fit for what I was looking for. We have had this insurance for over 3 years and our 4 year old Golden Retriever has already used it several times. They cover 80% of our costs outside of standard well visits, etc. We had a very expensive surgery to remove a possible cyst and it was totally covered. Aside from the good coverage, I also LOVE how easy it is to submit claims. I usually scan my receipts and records while standing in the vets office checking out. If covered, I have a check within a week. They have great customer service and I highly recommend.

I am not normally a review person…but sometimes a company goes above and beyond even my expectations and I feel they need to be recognized as such. My last dog had a lot of health issues and 13 years ago dog insurance was not talked about much. This past year I got a new puppy and decided from the get go to get insurance on her. I did my research and Healthy Paws came out on top across the board so I signed her up. It was the BEST decision I have ever made. No one can foresee the future, but it turned out during the first year of my new puppy’s life I would need that insurance time after time. From possible obstructions that resulted in exploratory surgery to gastrointestinal issues that are still in the process of being resolved, they have been there to give me peace of mind. I know I can afford the very best care for my baby and they reimburse me faster than I even thought possible. Well within the 10 day period, I had the money back in my account. They even emailed me to check up on her and when I needed to call them about a question they were kind and compassionate and answered all my questions clearly and quickly. You may think I don’t need this…it’s an added expense… but for as little as $30 a month you have the peace of mind knowing your dog’s life can be saved and you don’t have to say goodbye because you can’t afford it. So eat in one extra night a month and instead get Healthy Paws insurance. Your four legged child will thank you for it and so will your bank account.

The hope of pet insurance is that you never have to use it. I have been a customer with Healthy Paws for two years before actually needing them! Unfortunately, life happens. Our cat ripped all ligaments in his knee and needed an immediate amputation. Pet care sometimes puts the owner in an impossible position. The expense toll it can take is incredible but having Healthy Paws backing me up made the choice easy. Once I submitted the paperwork via their easy to use app, it only took a week for the checks to arrive at my house. They covered 80% of the incredibly expensive surgery. Their customer service was knowledgeable and empathetic. The only downside is you have to pay upfront which can be challenging if you don't have a credit card to charge. I will preach pet insurance for the rest of my life after this! Healthy Paws was great! I am not sure how it will affect my monthly payment yet, though.

We've been very happy with Healthy Paws Pet Insurance. We're new to having pet insurance and were reluctant to purchase it, but with 3 dogs it seemed necessary. Healthy Paws is easy to work with, they do just what they say (!) and they are very prompt in paying claims. I especially appreciate how easy they make it to check everything online.....payments, progress of claims etc. I highly recommend Healthy Paws.