Healthy Paws | Pet Insurance Review

Our dog Millie presented with a few symptoms that seemed unrelated but turned out to be allergies. She had several visits to the vet and extensive testing, which was quite expensive. She is now receiving immunotherapy in hopes of reducing her reaction to trees, grass, etc. Healthy Paws is outstanding! We've always insured our pets and Healthy Paws has the simplest claims process by far as well as the fastest claim turnaround time. It is also the least expensive when compared to Trupanion and other pet insurance companies. I highly recommend Healthy Paws

Buying pet insurance turned out to be very smart as my young Labrador has elbow joint problems and required surgery. My Healthy Paws pet insurance company has been easy to work with, cooperative, and helpful the whole time. I love using their very automated website where I can upload my scanned invoices, receive emails confirming receipt and payment, and have their payments automatically sent to my checking account. My monthly premium is also automated. My policy coverage has worked out well for me where office exams are not covered but the big items are at 80%. I highly recommend them.

I have been with Healthy Paws since 2011, they have always been absolutely great and it makes me sick to have to write this. They have covered three of my beloved dogs who have passed, they were always gracious, easy to contact, paid exactly what they said they would, and even sent me sympathy cards personally signed by staff when my first two dogs passed. Their rates have always been affordable, too, until now. My rates for two young dogs, who have never had a claim in the time I've had them, are going up by over $50. When I wrote to them about it they sent back an email that they have clearly been sending to others referring to my dog, "Taco". I have never in my life had a dog named "Taco'. And when my beloved girl passed last December, they didn't bother to send a card. As their rates have skyrocketed, their customer service has bottomed out. It is truly a loss for pet owners and it's shameful. Shame on you, Rob Jackson (their CEO) for allowing this to happen. I'm in the process of switching my dog's insurance to another company.

Jiggy is doing a lot better after being sick for the first time. Thanks to Healthy Paws because if I did not get insurance for him I wouldn’t be able to sustain the expenses. I never thought that this would happen because he is such an active and healthy pet. Seeing him sick breaks our heart, I hope he will continue to recover and return to baseline. Once again thank you.

After doing lots of research and comparisons with other pet insurance companies we chose Healthy Paws and could not be happier! They are very fair with their cost vs coverage plans. Their claims are simple to file and reimbursement is quick. We were able to adopt a rescue (Golden Retriever from Serbia) and provide him with the care that he needed to now live a healthy, happy life. Without Healthy Paws great coverage my vet bills could have been a burden Thank You Again!